Jobs Available

Working at Pinnacle is truly a unique experience. Since our inception in 1999 we have nearly doubled in size each year. Because of this tremendous growth we constantly need creative individuals to fill new and exciting positions.

At Pinnacle we believe that your job should not just take from you. That is why we like to give back. Pinnacle offers incredible benefits, most notable a generous 401K and a unique 20,000 sq. ft. indoor gym and exercise room. We have gone to great lengths to create an atmosphere that allows individuals to enjoy their experience here.

Whether you are just starting out on a career or bring a wealth of experience, Pinnacle is your best opportunity for growth and career satisfaction.

Email resumes to: jobs@pinnaclesecurity.com

CURRENT POSITIONS

Summer Sales Representative
Field Office Manager
Coordinator Field Services I
Retention Coach
Senior Manager Technical Services Call Center
Collector
Collections Supervisor II
Customer Service Representative
Customer Service Representative – Work At Home
Customer Service Coach
Supervisor Customer Service
Technical Support Agent
Workforce Management Coordinator
Account Creation Agent

SUMMER SALES REP

The Sales Rep position is reserved for people seeking success. This job will not only set you apart financially, it will boost your professional career.

Sales Reps are responsible for marketing and selling accounts for Pinnacle Security. By following direction and leadership from your Sales Manager, you will develop productive, working relationships with customers to sell and market Pinnacle Security products and services. By conducting sales calls, primarily door-to-door, you’ll seek the placement of product in high-volume areas.

Sales Reps attend daily meetings and training sessions to collaborate with team members and define weekly goals.

On average, Sales Reps earn enough money in four short months to focus on school for the other eight, instead of worrying about monetary obligations. Financial freedom and educational success await Sales Reps who join the premier team in home security sales, Pinnacle Security.

Average # of Sales in 1 Summer (for those tha complete the program): 103
Average # of Working Days in 1 Week: 6
Average # of Working Months: 4

Basic Requirements
• Must be at least 18 years of age
• Must attend pre-season sales training
• Must work required schedule set forth by Pinnacle Security
• Must work in summer office from May through August
• Must learn to operate a security system
• No sales experience required, but helpful

For more info fill out the contact form on this page.

TOP

Field Office Manager 

Pinnacle Security, a leader in home security, has immediate openings for seasonal Field Office Managers throughout the United States and Canada.
 
Field Office Managers (FOMs) will oversee the flow of paperwork in the office including scanning and auditing customer contracts, updating reports to show the status of contracts, etc.  The Field Office Manager will also participate in sales/technician meetings to record attendance and update the sales representatives/technicians on any issues regarding customer contracts. Pay $1600/month based off duties completed daily.
 
Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Coordinator Field Services I 

Pinnacle Security, a leader in home security, has an immediate opening for a Coordinator Field Services in our Lindon, UT location.
                                                                                
The tier one coordinator will coordinate technician appointment capacity by communicating between the Scheduling, Field Service and Inside Sale Department. They also assist tier two coordinators in taking care of other background duties related to the smooth functioning of technicians and the Field Service Department. Must have good organizational skills, phone skills as well as be proficient with MS Word and Excel. Must have one year related experience. Pay $9.00 to $10.00/hr.
 
We have a compensation package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Retention Coach 

Pinnacle Security, a leader in nationwide home security sales and installation, has an opening for a Customer Service / Retention Coach at our Lindon, Utah location.
 
The Retention Coach is responsible for the management and development of Retention Specialists. The Retention Coach will develop and mentor the Specialists to ensure the company’s guidelines and objectives are followed. This individual will also actively work in phone queue to resolve customer issues and save accounts. Requires at least one year working in a call center and at least six months supervising or mentoring others. Hourly Rate DOE + Bonus.
 
We have a compensation and benefits package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Senior Manager Technical Services CALL CENTER 

Pinnacle Security, a leader in home security, has an immediate opening for a Senior Manager of Technical Services at our Lindon, Utah location.

Responsible for overseeing and directing Technical Service Department and will work closely with Field Service and Scheduling Departments to ensure production and efficiency. Works with the Director of Customer Care and Technical Support Department to coordinate all activities with Company-wide goals and objectives. Ensures that customers with technical questions are promptly, courteously, and professionally served and their questions and problems effectively resolved. Oversees technical support services and ensures the resolution of customer complaints in a timely, professional manner. Ensures professional relations exist with external contacts. Directs, trains, supervises, and appraises technical support personnel. Additional responsibilities to be added in the future. Requires a bachelors degree in related field or supplemental with years of experience. Must have at least 4 years previous working experience in similar position and 3 years supervising others. Knowledge of home security operations helpful.

We have a compensation and benefits package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Collector 

Pinnacle Security, a leader in home security, has an immediate opening for several Collectors in our Orem, UT location.
 
Contacts past due accounts by telephone to bring the account current. Documents collection activities and may recommend accounts to go to collection agency. Hour plus bonus, average $10-$15/hr. Full Time shifts are 12:00pm to 8:00pm.
 
We have a compensation and benefits package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Collections Supervisor II 

Pinnacle Security, a leader in home security, has an immediate opening for a Collections Supervisor II at our corporate headquarters in Orem, Utah.

The Collections Supervisor II manages and directs other supervisors and coaches in the collections department. This position helps to motivate and provide a fun and safe working environment. Monitors Department policies and procedures and recommends improvements, consults with Department Manger, Assistant Manager and fellow Team Leads. Coaches and helps collecting skills and improvements to benefit the Collections department. Qualified candidates must have at least one to two year’s experience managing others, collections experience helpful, able to use MS Word, Excel, PowerPoint and other common computer programs. Salary DOE.

We have a compensation and benefits package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Customer Service Representative 

Pinnacle Security, a leader in home security, has immediate openings for Seasonal Full and Part Time Customer Service Reps at our Lindon, Utah location.
 
Handle inbound and outbound Customer Service calls concerning service related issues, respond to customer questions and requests, and troubleshoot service-related problems.  Great for summer employment and benefits include use of company gym, basketball court, theater room and more. Ability to speak Spanish a plus. Pay starts $9/hr plus bonus.
 
We have a compensation package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Customer Service Representative – Work At Home 

Pinnacle Security, a leader in home security, has immediate openings for Seasonal Full and Part Time Customer Service Reps to work out of their home.

Handle inbound and outbound Customer Service calls concerning service related issues, respond to customer questions and requests, and troubleshoot service-related problems. Candidates must be self motivated with excellent time management skills. Must have proper home equipment including, landline phone, computer, work are without disruptions and previous work at home experience helpful. Ability to speak Spanish a plus. Pay hourly, DOE.

When applying please type “Work at Home” in subject line.

We have a compensation package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Customer Service Coach 

Pinnacle Security, a leader in home security, has an immediate opening for several temporary full-time Customer Service Coach’s in our Lindon, Utah location.
                                                                                      
The Customer Service Coach is responsible for the management and development of Customer Service Representatives (CSR). The coach will develop, and monitor the CSR’s to ensure the company’s guidelines and objectives are followed. This individual will manage personnel shift schedules to guarantee all goals are met. Requires at least one year working in a call center and other training or coaching experience helpful. Schedules varies between M-Sat, 7:00am to 7:00pm. Pay DOE.
 
Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Supervisor Customer Service 

Pinnacle Security, a leader in home security, has an immediate opening for several temporary full-time Supervisor’s in Customer Service at our Lindon, Utah location.
                    
The Supervisor Customer Service is responsible for the management and development of Customer Service Representatives (CSR). The Supervisor will coach, develop, and monitor the CSR’s to ensure the company’s guidelines and objectives are followed.  This individual will manage personnel shift schedules to guarantee all goals are met. Must have at least two years call center experience and one year coaching others. Schedule varies from M-Sat, 7:00am to 8:00pm. Pay DOE.
 
Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Technical Support Agent 

Pinnacle Security, a leader in home security, has immediate openings for several seasonal Technical Support Agents in our Lindon, UT location.
 
Provide first line technical support to resolve application, data or system errors. Technicians must have excellent customer service skills as well as analytical and problem solving skills. Agents may also assist in scheduling installations with customers. Benefits include use of company gym, basketball court, game room theater room and more. Previous home security alarm experience helpful. Pay starts $10/hr.
 
We have a compensation package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Workforce Management Coordinator 

Pinnacle Security, a leader in home security, has an immediate opening for a Workforce Management Coordinator at our Lindon, Utah location.
 
The coordinator is responsible for queue management to ensure call center service levels are achieved. Analyze and monitor ACD/intraday information to prepare for future intervals and adjusting staff resources to meet call volume demands. Qualified candidates must be proactive, participated in ad hoc groups, maintain or create various reports and be able to effectively communicate workforce management policy and procedural information. Pay starts $12.00/hr, previous experience required.
 
We have a compensation and benefits package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP

Account Creation Agent 

Pinnacle Security, a leader in home security, has immediate openings for several Seasonal Full and Part Time Account Creation Agents in our Lindon, Utah location.
 
Great entry level opportunity to take inbound phone calls from Pinnacle Security representatives to create accounts, enter data, and complete compliance calls with Customers.  Handle inbound phone calls from Pinnacle Technicians to verify account is online and setup properly.  Conduct quality assurance call/survey with customer and help resolve any issues or questions that may arise.  Great for summer employment and benefits include use of company gym, basketball court, theater room and more.  Pay starts $9-$10/hr DOE.
 
We have a compensation package that inspires loyalty in superior professionals. A rewarding career awaits you! Please e-mail your resume and cover letter to jobs@pinnaclesecurity.com. EOE Only those selected to interview will be contacted.

TOP